I'm very pleased to say that some in the media are now taking a more critical view of the idea of 'mass panic', as it's becoming increasingly clear that passengers' behaviour during the recent Costa Concordia incident was a lot better than previously reported.
Two experts in emergency behaviour (including John Drury whom I worked with on a mass emergencies project at Sussex University 2004-7) were talking this morning on Radio 4's Today programme about research into what people actually do in emergencies, and the psychological processes involved. Would recommend a listen;
http://news.bbc.co.uk/today/hi/today/newsid_9679000/9679588.stm
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